Privacy

Who this notice is for

This notice, given under article 13 of Regulation (EU) 2016/679 (GDPR), explains how the personal data of who uses Pulity are processed.

It concerns who visits the public pages and who creates an account, whether looking for a cleaner or cleaning, as a person or as a company.

Data controller

The data controller is Svmedia di Simone Viagi, Via 4 Novembre 2, 07100 Sassari (SS), Italia.

Email: [email protected]. Certified email: [email protected]. Phone: +39 379 382 3981.

No data protection officer has been appointed.

Which data we process

Account data: first name, surname, email, password (saved in a non-reversible form), language, role chosen.

Profile data: name shown, date of birth (only the age is shown), photos, municipality, address and position, presentation, tasks, availability, rate, languages and the other information you choose to give. For a company also its name and VAT number.

What you do on the site: messages, invites, favourites, reviews and reports.

Payments: they take place on the pages of Stripe. We neither receive nor keep card numbers; we keep the outcome of the payment, the amount and the identifiers of the subscription.

Technical data: IP address, type of browser, date and time of the accesses, used for security and for the limits against abuse.

Cookies: only those described in the Cookies page.

What the others can see

The lists, open to everyone and to search engines, show name, age, photo, municipality, rate, experience, rating and availability.

The full profile is visible only to who has signed in.

Surname, email, phone and address are never shown. On the map the position is moved by a few hundred metres.

Messages are read only by the two people of the conversation; our staff reads them only when one of the two reports them.

Why we process them and on what basis

To provide the service (account, profile, search, messages, reviews, Premium): performance of the contract, article 6.1.b of the GDPR.

For tax and accounting duties on the payments: legal obligation, article 6.1.c.

For the security of the site, the prevention of abuse and the handling of reports: legitimate interest, article 6.1.f.

The emails we send are service emails (confirmation codes, messages received, Premium deadlines). We send no advertising without a separate consent.

Who receives the data

The data are processed by the controller and by the people it authorises, and by suppliers working on its behalf as processors: hosting, file storage, sending of emails.

Stripe handles the payments of Premium.

Google provides the address suggestions while you type and, if you choose it, the sign-in with your Google account. Apple the sign-in with your Apple account.

The maps use the tiles of OpenStreetMap, which receives the IP address of who opens them.

We sell data to no one.

Transfers outside the European Union

Some suppliers (Stripe, Google, Apple) are based in the United States or may process data outside the European Economic Area. In these cases the transfer takes place on the basis of an adequacy decision (EU-US Data Privacy Framework) or of the standard contractual clauses approved by the European Commission.

How long we keep them

Account and profile: as long as they exist. You can delete them at any time from the profile.

Messages: as long as at least one of the two accounts of the conversation exists. Reviews: as long as the reviewed profile exists.

Accounting documents: ten years, as the law requires.

Technical and security logs: twelve months.

Reports and contact messages: twenty-four months from their closing.

Security

Connections are encrypted, passwords are saved in a non-reversible form and you get in only with a confirmed email. Logs hold no passwords, codes or personal data beyond the identifiers.

Automated decisions

We take no decisions based solely on automated processing that produce legal effects. The order of the search results depends on distance, recent activity and Premium.

Your rights

You can ask for access to your data, rectification, erasure, restriction, portability, and object to the processing based on legitimate interest.

Write to [email protected]: we answer within a month.

You can also lodge a complaint with the Italian data protection authority (garanteprivacy.it).

Minors

The site is not meant for people under 16. Who offers cleaning must be at least 16; who is looking must be of age.

Changes to this notice

If the notice changes in a relevant way we tell the registered users by email. The date at the top says when it was last updated.